Customer Support/Admin

PROMAN Staffing • Nixa, MO, United States of America • 1d ago

Administrative & Customer Service Support Associate (Part-Time)

We are seeking a dependable, detail-oriented individual to join our team in a part-time Administrative & Customer Service Support role. This position provides essential support to our Customer Service department through a combination of administrative, data entry, organizational, and operational tasks within a manufacturing environment.

This is an excellent opportunity for someone looking to gain experience, learn new systems, and grow professionally. While the position is currently part-time and temporary, it has the potential to lead to a full-time Customer Service Representative/Account Management role in the future.

Key Responsibilities

Provide administrative and organizational support to the Customer Service team.

Utilize computer systems to perform data entry, maintain records, and complete administrative tasks.

Use Microsoft Outlook to manage, send, and respond to emails.

Learn and navigate company ERP systems for basic data entry and customer service support functions.

Organize, sort, file, and maintain production paperwork, including job bags, tickets, and related documents.

Retrieve and deliver paperwork and production materials throughout the facility as needed.

Assist with answering incoming phone calls and directing inquiries to the appropriate team members.

Support daily departmental operations and assist with special projects or additional tasks as needed.

Collaborate with team members to help ensure efficient workflow and excellent customer support.

Qualifications

Reliable with strong attendance and punctuality.

Excellent attention to detail and accuracy.

Strong organizational and time management skills.

Comfortable learning new software, systems, and processes.

Ability to follow established procedures and work independently after training.

Positive attitude with a willingness to assist where needed.

Strong communication and interpersonal skills.

Ability to adapt to changing priorities in a fast-paced environment.

Previous administrative, office, customer service, or data entry experience is preferred but not required. We are willing to train the right candidate.

Physical Requirements

Ability to walk throughout a manufacturing facility for extended periods.

Ability to navigate stairs multiple times throughout the workday.

Comfortable working in an active production environment.

Ability to safely move throughout the facility while retrieving documents and production materials.

What We're Looking For

The ideal candidate enjoys a mix of office-based work and hands-on responsibilities throughout the facility. This role is well-suited for someone who is dependable, eager to learn, and willing to jump in wherever support is needed. If you are organized, teachable, and motivated to grow into a customer service or account management career, we encourage you to apply.

Schedule: Part-Time

Opportunity for Growth: Potential path to a future full-time Customer Service Representative/Account Management position.

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